Naturally refined. Built for performance.
What do I need to know before ordering?
01
Delivery Requirements
Our saunas are delivered worldwide in secure flatpack pallets by standard transport trucks. To ensure smooth delivery, please prepare the following:
- A free access route suitable for a delivery truck
- Sufficient space to unload the pallet on the sidewalk
- Someone available on the scheduled delivery date to receive the order
If you have selected Saunamo's professional installation service, your sauna will be delivered a few days before installation.
This ensures that all components are on site and ready for assembly.
02
Electrical Requirements
For safe operation, the heater must be connected by a certified electrician in accordance with local electrical standards.
What Saunamo Provides
All saunas include complete technical documentation and electrical specifications for your electrician.
What Saunamo Offers
- Documentación técnica completa del calentador
- Wiring diagrams and load requirements
- Assistance for your electrician if questions arise
- Clarifications specific to the region when needed
03
Basic requirements
Your sauna should be placed on a stable, level, and weather-resistant base. Suitable options include:
- Concrete slab
- Wooden decking
- Level stone or tile flooring
The foundation must support the weight of the sauna and allow for proper drainage. Our team can advise you on the ideal solution for your climate and property.
04
Installation Day
Our saunas are designed for easy and intuitive installation, whether you choose professional installation or do it yourself.
Professional installation
Saunamo works with trained and qualified regional installation teams in several countries. These third-party partners are carefully selected and instructed to ensure a precise finish that meets our quality standards.
If you choose this service, your sauna will be delivered a few days before installation, and the team will take care of the entire assembly process on site.
Self-Installation
If you prefer to install the sauna yourself, each unit includes clear, step-by-step visual manuals—similar in style and simplicity to IKEA instructions.
Most customers complete assembly in one day, with two people.
05
After-sales support
Your experience continues long after delivery. Saunamo offers:
- Global customer support
- Technical assistance for installation and maintenance
- Replacement parts and accessories
- Guidance on long-term care for wood, glass, and components
Regardless of where you purchased your product, our support team is here to assist you throughout the lifetime of your sauna.
Indoor Saunas
Outdoor Saunas
Sauna heaters
Go to the configurator